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A claims management company which made 40m nuisance calls in only three months has had its license revoked by the Claims Management Regulator. Kevin Rousell, head of the CMR, said the firm “demonstrated the worst excesses” of the industry.

Smaller claims management companies (CMCs) have been hit hardest by market changes such as the ban on referral fees, it has emerged.

The Solicitors Regulation Authority has rejected potential alternative business structures on the basis that the aim was really to continue illegal referral fee arrangements, it emerged this week.

The Legal Services Board fears a successful legal challenge should it accept the compromise aimed at resolving the impasse over moving the handling of complaints about claims management companies to the Legal Ombudsman, Legal Futures has learned.

The Solicitors Regulation Authority and the Claims Management Regulator have dismissed a Law Society suggestion that they will not be ready to implement the referral fee ban on 1 April. The society said there was a possibility the pair “may have some difficulty” in doing so.