Practice Management


Sloppy law firms “using Covid as excuse” for regulatory shortcomings

20 May 2021

Law firms are using the pandemic as “an excuse” for failing to do things and this could lead to questions from their regulator, an accountant specialising in Solicitors Accounts Rules audits has warned.


Five-star Trustpilot reviews becoming “hygiene factor” not differentiator

19 May 2021

More than eight in every 10 reviews on Trustpilot award law firms five stars, making them increasingly a “hygiene factor” rather than a differentiator, new research has indicated.


Largely positive response to office return, law firm bosses report

19 May 2021

The boss of a Cheshire law firm has said the “constant theme” of recent appraisals is that “people want to come back to the office”, with another saying his firm has reversed plans to downsize its office.


App launches with huge range of legal help to consumers and SMEs

17 May 2021

An app for SMEs to diagnose and get guidance on their legal problems has now launched a consumer version that helps users find and book a lawyer, and is integrated with government services.


CLC to introduce ‘polluter pays’ to cover cost of Legal Ombudsman

17 May 2021

The Council for Licensed Conveyancers is set to become the first regulator to introduce a ‘polluter pays’ element to how it recovers the cost of the Legal Ombudsman from those it regulates.


Small firms increasingly worried by competition from online providers

13 May 2021

Small law firms increasingly see online legal services providers as their biggest commercial threat, and are becoming more worried about DIY providers too, new research has shown.


Tribunal throws out employment lawyer’s disability discrimination claim

10 May 2021

An employment lawyer who appeared at tribunals during a time he said he was “pretty constantly bed bound” due to a back injury has had his disability discrimination claim rejected.


Solicitor sells HR software company to PE-backed healthcare business

10 May 2021

A solicitor who sold his stake in the law firm he co-founded to focus on a HR software company set up at the same time has now sold the IT business.


Firm sued over ground rent that doubles every five years

7 May 2021

A West Midlands law firm is being sued by a client who claims it failed to tell of a “ridiculous” ground rent that doubles every five years – meaning she will be paying £1m a year in 50 years.


Investors back start-up that turns collaborating lawyers into virtual firm

5 May 2021

A lawtech start-up has far exceeded its target to raise funding of £120,000 for software that links lawyers who know each other so they can collaborate remotely and compete with large firms.


Half of in-house lawyers say companies miss contract renewals

4 May 2021

Almost half of in-house lawyers say their companies are missing automatic contract renewals, with some resorting to Post-it notes or writing on their hands to remind themselves.


Law firms will continue with digital learning – if they can find the time

30 April 2021

Two-thirds of law firms say the increase in digital learning as a result of the pandemic will continue, but a quarter of firms told a survey their lawyers have “no time” for training during the working day.


Firm discriminated against partner suffering mental health problems

28 April 2021

A former equity partner at Freeths has won a disability discrimination claim over the way the leading midlands law firm treated him after he was diagnosed with mental health problems.


Rocket Lawyer fuels growth with £161m investment

23 April 2021

Online legal services provider Rocket Lawyer has received a £161m funding boost to meet growing demand and scale up its cloud-based case management system.


LSB: Regulators must play role in unleashing potential of lawtech

20 April 2021

There is a long way to go to unlock the potential of technology to transform legal services and regulators have an important role in this, the chief executive of the Legal Services Board has said.

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Blog


Keeping the conversation going beyond Pride Month

As I reflect on all the celebrations of Pride Month 2024, I ask myself why there remains hesitancy amongst LGBTQ+ staff members about when it comes to being open about their identity in the workplace.


Third-party managed accounts: Your key questions answered

The Solicitors Regulation Authority has given strong indications that it is headed towards greater restrictions on law firms when it comes to handling client money.


Understanding vicarious trauma in the legal workplace

Vicarious trauma can happen to anyone who works with clients who have experienced trauma such as domestic or other violence, child abuse, sexual assault, torture or being a refugee.